Sierra Leone
Welcome to Westafrica Service
Years Of
Experience
About Us
Westafrica International is a leading Business Process Outsourcing (BPO) company in Sierra Leone, focusing on business process solutions with an aim to attain 100% customer satisfaction. We are a global provider of BPO services with coverage across South America, including Brazil, Argentina, Chile, Colombia, Peru, Uruguay and more.
We provide flexible, reliable business solutions that focus on inbound and outbound contact engagement such as Customer Service, Technical Support with Email & Live Chat, Telemarketing & Cold Calling, Customer Surveys, Lead Qualification & Appointment Setting.
By combining expertise, comprehensive capabilities across industries and a partnership mindset, Westafrica Services helps businesses move toward successful and sustainable growth.
Our Service
Have a dedicated team to be there for your customers, always. Happy customers create positive impact for your business & growth in the long run.
Looking to grow your business by establishing an eCommerce channel? We can help you to manage the enquiries by calls, emails, live chat.
Have a team of outbound contact agents to reach out to new customers for you. Our NLP Trainer will help you to maximize your campaign reach and boost campaign response rate.
For B2B industries, we can help you to generate a list of companies to match your profile & industry. We then connect, engage with the right people for your sales team to meet.
Develop insights about your Customer behavior & preferences by conducting surveys. Understand your level of Customer Satisfaction with our services.
Our IT Help Desk Service provide solutions to setup & support your IT systems. We also have HR solutions if you choose to outsource.
Our Team
Meet the Our team! We are passionate about helping our clients to achieve better business performance. We believe in building long lasting business relationships through providing responsive and result driven services to our clients.
In West Africa International, talent development is of the utmost importance. We are committed to high standards of quality and reliability. We are where we are today through our experience of being constantly engaged with our clients throughout the journey together, giving them confidence in delivering professional and effective solutions.
Testimonials
"West Africa International has been a reliable partner for our business process outsourcing needs. Their team consistently delivers professional, responsive, and efficient service — helping us scale our customer operations seamlessly."
"What makes West Africa International stand out is their commitment to quality and communication. They truly understand what a business needs to grow and make collaboration easy across time zones.”
“We trust West Africa International with our IT Helpdesk and customer support operations. Their agents are well-trained, dependable, and always ready to go the extra mile for our customers."
"Outsourcing with West Africa International was one of our best decisions. They helped us cut costs while maintaining high service standards — truly a world-class partner."
"Professional. Responsive. Reliable. That’s what defines West Africa International.” “The team’s dedication and attention to detail make them an invaluable part of our success.”
At West Africa International, we build long-term partnerships by delivering reliable, scalable, and efficient business process solutions tailored to your success.
